Exeperiences
Being a dynamic senior leader with extensive experience in academic administration, organisational development, and psychological counselling. Proven success in directing strategic initiatives, enhancing academic quality, driving revenue growth, mentoring scholars, and leading cross‑functional teams. Demonstrated ability to build partnerships, elevate institutional performance, and deliver impactful training and development programs.
Responsibilities
• Collaborate with executive leadership to design and implement operational
infrastructure, including systems, processes, and workforce planning to
support rapid organisational expansion.
• Lead and manage a full cross functional team, including oversight of a
service and maintenance profit centre, ensuring operational efficiency and
performance.
• Drive progressive development strategies to secure new revenue streams,
enhance market presence, and strengthen the organisation’s influence within
the training and education sector.
• Liaise with divisional and group companies to identify commercial
opportunities, streamline operations, and improve organisational effectiveness.
• Contribute to strategic planning initiatives focused on long term profitability,
financial risk mitigation, and high quality service delivery.
• Develop, execute, and communicate long term growth strategies aligned with
business objectives, value propositions, and scalable product offerings.
• Prepare and implement annual business plans to support strategic goals and
organisational performance targets.
• Build and maintain a strong business pipeline to ensure predictable,
sustainable revenue growth in line with agreed timelines and targets.
• Partner with businesses, colleges, and education service providers to expand
revenue channels and maximise business development opportunities.
Responsibilities
• Collaborate with Leadership: Work alongside executive leadership to design
and implement robust operational infrastructure, including systems, processes,
and workforce planning, to facilitate rapid organizational expansion.
• Lead Cross-Functional Teams: Oversee and manage a diverse cross-functional team, including a service and maintenance profit center, ensuring
optimal operational efficiency and performance.
• Drive Development Strategies: Champion innovative development strategies
to secure new revenue streams, enhance market presence, and bolster the
organization’s influence in the training and education sector.
• Identify Commercial Opportunities: Liaise with divisional and group
companies to pinpoint commercial opportunities, streamline operations, and
enhance organizational effectiveness.
• Strategic Planning Contribution: Play a key role in strategic planning
initiatives that focus on long-term profitability, financial risk management, and
the delivery of high-quality services.
• Growth Strategy Development: Formulate, execute, and communicate longterm growth strategies that align with business objectives, value propositions,
and scalable product offerings.
• Annual Business Planning: Prepare and implement comprehensive
annual business plans that support strategic goals and drive organizational
performance targets.
• Build Business Pipeline: Cultivate a strong business pipeline to ensure
consistent, sustainable revenue growth in alignment with established timelines
and targets.
• Partnership Development: Collaborate with businesses, colleges, and
education service providers to expand revenue channels and maximize
business development opportunities
Responsibilities
• Provided high‑level academic leadership and expert supervision for doctoral
research projects, offering strategic guidance that strengthened proposal
quality and increased acceptance rates at UK universities.
• Successfully recruited and supported 200+ senior UAE professionals into
doctoral programs at leading UK institutions, including Aberystwyth University,
University of Gloucestershire, and University of Derby.
• Delivered expert academic advisory services for postgraduate students,
improving enrollment outcomes and strengthening partnerships with UK
universities.
• Designed, implemented, and continuously improved the Academic Quality
Framework, ensuring policies, processes, and procedures met institutional
standards and stakeholder expectations.
• Led quality assurance initiatives to ensure centres delivered exceptional
academic experiences, resulting in accurate student placement and strong
academic performance.
• Collaborated with quality committees and External Academic Auditors to
provide accurate data, insights, and documentation for informed academic
governance and decision‑making.
• Developed and maintained a robust assessment framework, ensuring
high‑quality assessment instruments, consistent marking standards, and fair
award outcomes.
• Directed the recruitment, onboarding, and performance management
of external academic consultants responsible for syllabus development,
assessment moderation, and academic compliance.
• Managed the Academic Directorate budget, ensuring cost‑effective allocation
of resources and uninterrupted delivery of essential academic services
Responsibilities
• Planned, designed, and delivered high‑impact workshops for Bachelor’s and Master’s Business Management programs, ensuring alignment with academic standards and learner outcomes.
• Developed and implemented interactive, student‑centred teaching methodologies that improved engagement, participation, and knowledge retention across diverse learner groups.
• Designed, administered, and evaluated assessments in compliance with awarding‑body requirements, ensuring academic integrity and consistent grading standards.
• Provided one‑to‑one academic support, including tutorials, performance feedback, and personalised learning guidance to enhance student achievement and progression.
• Documented comprehensive evidence of teaching, learning, and assessment activities to support quality assurance, accreditation, and institutional
compliance
Responsibilities
- Conducted continuous doctoral research on Psychological Empowerment of Management Students, contributing to evidence‑based academic practices and student development strategies.
- Designed and delivered targeted training programs aimed at enhancing the overall competencies, confidence, and employability of management students.
- Led the development of a comprehensive rehabilitation program for adults and children with behavioural disorders, collaborating with program management to ensure effective therapeutic outcomes.
- Trained and supervised multidisciplinary staff providing direct‑care services, including case management, counselling, and behavioural modification interventions.
- Developed customised, placement‑oriented training and assessment programs to strengthen student readiness for industry roles.
- Mentored and guided junior faculty members through academic projects, internships, and research activities, fostering professional growth and academic excellence.
- Served as Joint Secretary of the Alumni Association of Psychology (ORMA), University of Kerala, contributing to community engagement and academic networking initiatives.
Responsibilities
- Delivered individual counselling and psychological support to employees at Allianz Cornhill, addressing personal, behavioural, and workplace‑related concerns.
- Documented client progress and collaborated with employees to design high‑quality behavioural‑modification plans that improved wellbeing and performance.
- Promoted an inclusive, supportive work environment by partnering with cross‑functional teams to reduce attainment gaps and enhance employee engagement.
- Provided professional input during peer‑support sessions and group supervision, strengthening psychological resilience across the workforce.
- Collected, analysed, and accurately recorded employee feedback across diverse age groups, ensuring their perspectives were represented and appropriately advocated within organisational processes
Responsibilities
- Delivered soft‑skills training and counselling sessions for MBA students, enhancing their communication, leadership, and professional readiness.
- Conducted induction and onboarding programs for new entrants across TKM sister institutions, supporting smooth academic and organisational integration.
- Provided extended counselling support to faculty members, promoting wellbeing, conflict resolution, and professional effectiveness.
- Counseled individuals to address personal, social, and behavioural challenges impacting academic or vocational performance, improving overall student outcomes.
- Maintained accurate and compliant student records in accordance with institutional policies, regulatory requirements, and administrative standards.
- Collaborated with parents, guardians, teachers, counsellors, and administrators to resolve behavioural, academic, and psychosocial concerns, ensuring coordinated student support.